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DISCLAIMER: Any opinion expressed by a contributor is to be considered his/her own personal opinion, not the opinion of any other swiss-list member, the swiss-list website managers or the swiss-list committee.
Chris Cavigioli wrote:
> In case you guys and gals haven't figured this out yet, there is a huge
> business in offering lowest cost phone calls, signing everybody up, then
> wildly increasing the cost without saying anything. This is called "bait
> and switch", but it's probably legal because in the fine print it probably
> says "we reserve the right to ... without notice" and you probably signed
> something to agree to this.
Something similar has happened to me before. Actually I had ordered a calling
card from IDT, they sent me the wrong card and - of course - it was much more
expensive than the one I had originally ordered (83 cents vs 14 cents). So I
received a bill over $200.
What I did was, I did just not pay. After the bill kept coming back to me a
couple of times, I filled out a form and sent it to the Better Business Bureau
(www.bbb.org). This helped immediately: after not returning my calls for
months, IDT's lawyer called me back within 2 days, telling me that I would of
course not have to pay the bill and apologizing a hundred times.
BBB maintains a black list; they actually employ lawyers to go after the black
sheep (not just telecom industry).
I would use them anytime again if need be...
-- Bela Ban Fujitsu Network Communications (408) 895-1732 -++**==--++**==--++**==--++**==--++**==--++**==--++**== This message was posted through the Stanford campus mailing list server. If you wish to unsubscribe from this mailing list, send the message body of "unsubscribe swiss-list" to majordomo_at_lists.stanford.eduReceived on Tue May 02 2000 - 14:00:00 PDT